You must have either a valid credit card or an ingogo business account to book a Fixed Fare with ingogo.
You DO NOT have to pay for your trip using the credit card, however a stored payment method means we can ensure a fair go for all. For example, your credit card will only be charged the $10 cancellation fee if you cancel and the driver is already on their way. We also have in place a $10 driver cancellation fee which is passed on to you if the driver cancels.
If you have selected to pay through a cash or voucher option, we will still take pre-authorisation for $10 to pass along to the driver as compensation for late cancellations, or if you are not present at the requested pick-up time.